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- I have read the other reviews seen people that have lost a few hundred euros well this was 27k unfortunately for me.
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The Complaints Team had attempted to contact the casino multiple times for clarification on the delay but had not received a response. Caspero Casino has an average customer support, judging by the results of our testing. That is why we always check these when reviewing casinos. However, there is currently no User feedback score for this casino. Because of these complaints, we’ve given this casino 16,560 black points in total. We currently have 2 complaints about this casino in our database.
The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The Complaints Team intervened after the player reported delays despite all documents being verified and a lack of communication from the casino’s finance department. The player from Germany had requested a withdrawal prior to submitting their complaint.
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I’d actually like to right a few wrongs about this casino on here. They told me I could now withdraw again(6 weeks in now) My withdrawal was cancelled! Bitcoin accounts would not go through with no explanation so after a few day I opened a new bank that was a Mastercard account, I could still not withdraw. Very long story short I deposited 500 had an unbelievable run on roulette and cashed out 27k.
Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at. Every reputable online casino will have a page dedicated to terms and conditions where players can read into all the rules and requirements of being a member.
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- Then all of a sudden my withdrawal request was declined (500 max withdrawal) they would not come back to me and it was dodgy I knew they had been monitoring the gaming or lack of it and knew I was not going to play I was going to cash out!
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You can reach customer support through email or live chat if you require assistance. The “Responsible Gambling” page will help you learn more tips for safe online gaming. Set clear time limits for each session and take regular breaks to keep your gaming balanced and enjoyable. If you’ve never tried these games, we recommend checking out Crazy Balls, Ice Fishing, Agent Spinity, Monopoly Live, Mega Fire Blaze Roulette Live, Funky Time Live, and Extra Crown Deluxe Live. There’s also a great collection of table games, including Blackjack, Roulette, Poker, and Baccarat.
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Based on their findings, we have calculated the casino’s Safety Index, which is our score describing the safety and fairness of online casinos. In this review, Caspero Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. But in order to fully enjoy all the perks of the casino make sure to finish verifying your account by providing the required documentation for the “Know Your Client” procedure which you can do via a dedicated page on the site. We will explain now how to make your account within the casino, so bear with us as it will only take a few moments. This is a particularly good thing, as it ensures security and safe play on the gaming platforms.
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